Thursday, August 21, 2008

First Post - Effective Communication Skills

Communications has always been an essential part and parcel of our life, especially as we enter the revolutionary techno-age. However, not everyone has mastered the art of communicating effectively with the people interacting in their daily lives. It is not unusual to witness instances in this rapid modernizing society, where people misinterpret or misunderstand information circulating around.

Even in the simplest unit of community, communication between parents and children, teachers and students, retailers and consumers, superiors and subordinates, are important building blocks in maintaining cordial relationships in the society. For example, there is an increasing inter-generation gap between family members living together in recent years. The advancement in technology and fast-paced society, during which more people are glued to their laptops in offices or schools, is often blamed for this breakdown gap of communication, leading to further undesirable social problems.

In my opinion, fields of communication may be classified into five main categories; namely Intrapersonal, Interpersonal, Intercultural, Organizational/Media and Non-verbal. These categories does not necessary stand alone, with scenarios sometimes overlapping with each other in reality. Thus, it is vital to learn and understand all the above factors on how to communicate effectively with the surrounding people in various environments at appropriate timings. This would inevitably avoid certain conflicts and enhances stronger bonds between both parties.

To briefly sum up the points, effective communication skills are useful tools to better equip individuals in establishing new or existing better relationship with their peers or managers and most importantly, closer family ties. Below is a favorite quote of mine, which summarizes the importance and understanding of communication.

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”

Anthony Robbins



5 comments:

tom said...

*claps* good post! I like the way you interpret communication in your post. Communication having dimensions like audience, situation and time is very apt. Having a good understanding of all is no doubt difficult but it will surely be of help in avoiding conflicts and enhancing stronger bonds.

Brad Blackstone said...

Thanks, Jia Hao, for the summary of communication and its value in the world today. This is very comprehensive. What I feel might be missing though is the way all this stuff relates directly to you. Tell us something I don't know, dude. Broaden our horizons!

XiaoTong said...

Good post! I like the cartoon!!

I really got to agree that communication is all-rounded and the different categories are closely related. With the advanced in technology, people are now more exposed to the written forms of communication- emails, sms, blog, msn, etc. People nowadays are missing or had forgotten other important parts or categories of communication- verbal and non-verbal. Some even ended up sms-ing their friend who is just sitting next to them.

Huiling said...

Hey Jiahao, I'm in unison with your point that there exists inter-generation gap among family members. Like what Brad mentioned in class, miscommunications among family members often occur regardless of which century you're in. Though I can safely say that I have little problems communicating with my grandmother, however, there will still be some areas that we don't see point to point at. Thus, it is important for people to stand in each others' shoes to really understand what they are going through. Probably that will make everybody's lives easier?

:: Jiahao :: said...

Thank you all for the comments.